Better Features = Better Reviews

Get a second chance with unhappy customers

An effective and simple system to proactively collect and use feedback from all of your customers.

  • Activate happy customers to share their good experience on the platform that matters to you
  • Approach unhappy customers before they leave bad feedback about your business
  • Give your team the time and platform to turn unhappy customers to brand loyalists

Automated email and SMS text message review request campaigns

This is the most effective and flexible review acquisition system, whether you have one business location or a thousand.

  • Email, text and MMS drip campaigns
  • Easily upload email contacts, schedule campaigns or trigger via API
  • Deliver a personalized, localized campaign at any scale

Stream your best reviews to your website and social media profiles

We’ll collect all of your reviews in one place and let you selectively share them to your website via a simple copy/paste embed code.

  • Automatically display the latest and greatest reviews of your business to prospective customers and increase conversions
  • Selectively show/hide and edit review snippets so that you’re always in control of the content you publish
  • WordPress plugin (and Joomla/Drupal modules) make site integration with schema markup easy

Call now button and Facebook chatbot

We make it easy for potential customers to connect with you

  • Easy to find Call Now Button so customers can reach you with one click
  • Never miss an opportunity to answer a quick question with Facebook Chatbot
  • Customers are quick to leave if they feel lost or frustrated trying to get in touch, these Connections eliminate this

Monitor Your Business Reviews On One Platform

Monitoring reviews and responding is just better customer service..

Monitoring and responding to your reviews builds your business reputation beyond online, it builds business loyalty. It’s always good to acknowledge customers who leave good reviews, let’s them know they are appreciated. Unhappy customers want to know you are ready to listen and are there to resolve their concerns.

PULP Reputation provides review monitoring on Google, Facebook, and 100+ other industry specific sites so you will know exactly what’s being said about your business and respond immediately and celebrate happy customers and help recover your unhappy customers business experience.

PULP Reputation’s reliable review monitoring platform gives you:

Review Email Notifications

Get email notifications when you have received a new review so you can respond immediately.

Command Center

Help your support team with a centralized review management command center that allows you to filter by review site and respond directly and easily.

Review Responses

Respond to your Google and facebook reviews right from the dashboard quickly and effectively. One click to review responses on 100s of industry specific reviews sites.

Reporting and Alerts Keep You On Top of Reviews

Track trends, identify high- or low-performers, and receive alerts of new reviews anywhere on the Web.

Mobile-Ready So Reviewers Can Use Any Device

We’ve optimized the review funnel to get customers sharing exactly when and where you reach them.

How Does PULP Reputation Compare With Competitors?

Review Acquisition Pulp Reputation Other Solutions
Manage multiple locations
Collect reviews via customized "review funnel" landing pages and widgets
Embed review collection widgets on business websites, social pages, etc.
Provide a mobile-optimized customer experience through the funnel
Segment positive vs. negative feedback to pre-empt negative reviews
Guide customers with clear instructions and conversion triggers for 100s of sites
Engage customers with coupons and offers
Upload location profiles in bulk via CSV or Excel file
Review Campaigns Pulp Reputation Other Solutions
Customize email and text message campaigns, templates, timing and sequence
Automate sending, follow-up, removal and de-duplication of campaign recipients
Upload campaign recipients in bulk via CSV or Excel file
Share access to simple, branded forms for customer onboarding and opt-in
Measure performance with open, click and conversion tracking
Collect reviews on-location with compliant “kiosk mode”
Extend campaigns to all customer interactions with email signature snippets, widgets
Exercise complete creative control over email, SMS and MMS templates
Manage and monitor per-profile email and text message limits
Create custom account-level default campaigns to scale easily
Integrate with CRM, POS and other systems through the API
Monitoring and Reporting Features Pulp Reputation Other Solutions
Monitor major, minor and industry-specific review sites for new reviews
Get review alerts or send to clients or staff based on custom criteria
Coordinate and manage team responses with simple status and notation tools
Respond directly to Facebook and Google reviews from one dashboard
See data on reviewer clicks, click-throughs and conversions through the funnel
Schedule recurring reports to ship to staff via Web, PDF and CSV
Produce aggregate reports for large, multi-location businesses
Surface high- and low-performing locations with account-level dashboard
Setup multiple, recurring reports to go to staff on any schedule
Pull aggregate data from the API for custom reporting
Marketing Features Pulp Reputation Other Solutions
Auto-share positive reviews (including images) to social media profiles
Stream your latest and greatest reviews to your website
Copy/paste embed code for super easy "social proof"
Control SEO-friendly rich-snippet/schema markup for reviews and aggregate rating
Easily deploy "Review Stream" with Wordpress plugin, Joomla and Drupal modules
Advanced Features Pulp Reputation Other Solutions
SEO Optimized Landing Page
Call Now Button and Facebook Chatbot for easy connections


Get Started Now

PULP Reputation Review Management helps businesses increase positive reviews and eliminate bad ones to acquire more clients. set up a live demo here to learn how we can help turbo charge your online reputation.