Create Reports That Highlight
Your Review Portfolio Performance

Measure the quality and quantity of your online reviews

Report on key review portfolio metrics. Track every facet of your review management strategy, from review generation email and SMS campaigns, effectiveness of your review funnel, and your review management KPIs across multiple businesses or locations. Use your performance dashboard to analyze:f.

Reputation Quantity and Quality Metrics

Track your review portfolio from a high level view. Always know the aggregates quantity and quality of your review listings across all of the sites that you’re monitoring and growing.

  • Total number of reviews
  • Overall average rating
  • Ratings distribution by number of stars

Time Frame Customized Review Distribution and Volume

Quickly generate at-a-glance review activity for specific time frames to see how your aggregate ratings and review generating efforts are impacted by campaigns and company wide review acquisition initiatives.

  • Time frame specific average rating
  • New reviews by rating
  • Change in review volume
  • New reviews by site

Review Funnel

Optimize your review funnel with granular reporting for both direct and segmented layouts with visits, positive and negative feedback rate, click throughs to review sites, and review generation metrics.

  • Visual click through review funnel
  • Positive feedback rate
  • Customers recovered by feedback form

Campaign activity

Track the success of your email drip campaigns with a visualize report of your outreach, open rate, visitors, and, click through rate to the 3rd party review site.

  • Campaign outreach and response
  • Click through by destination

Outreach Activity

Evaluate your email and SMS review request campaigns by date and success rate.

  • Recipients
  • Campaigns sent
  • Visits
  • Opens
  • Clicks
  • Unsubscribes

Interactive Sentiment Analysis and Word Clouds

Make informed decisions about your company’s service or products based on the sentiment of happy and unhappy customers. Surface trends and business insights from the content being written in positive and negative reviews by your customers.

PULP REPUTATION

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PULP Reputation helps businesses increase positive reviews and eliminate bad ones to acquire more clients. set up a live demo here to learn how we can help turbo charge your online reputation.